Click Register and enter the user password and click OK.In the Register the N-central Agent dialog, click Open.Open the Security and Privacy system settings options and unlock the settings with the admin password.Double-click Register the N-central Agent and click OK.Navigate to the downloaded file location and double-click the DMG file.In the System Agent/Probe area, click the MacOS Agent link.
Keep the System Preferences open for the duration of the install procedure. To complete the agent installation, you will need to open the System Preferences and select the Security and Privacy option to allow the agent to install. When installing the Customer or System DMG installer it can fail to register. The Mac agent installer is signed, but not notarized. With Catalina, the Apple gatekeeper requires notarization during installation.
You can confirm this from the Customer level, by navigating to All Devices, and click the Network Devices tab. Your device should now be added in N-central.
At the System level, you must enter either the activation key or customer name and ID, also known as an Access Code, which can be found by clicking Administration > Customer/Sites. If you are installing the agent from the customer/site level, the installation proceeds.
For more information on registration tokens, see Registration tokens for agent installation. When selecting a customer-specific agent to download, the registration token is included in the download. From the Select Customer/Site drop-down menu, select a customer or site.To copy the agent activation key, hover your mouse over the key icon and copy. Activation keys are located on the All Devices view. You need a device's agent activation key to install the agent software. The MacOS agent supports the following operating systems: macOS Agents To install the agent silently on a Mac OS device, see Perform a Mac agent silent install.įor troubleshooting installation issues, see the N-able Success Center Knowledge Base. It is recommended that you create at minimum one account for your workstations and a separate account for servers. You need a universal administrative account on every OS X device to facilitate agent installation. These installers are useful when you want to keep a copy of a certain version of the agent or probe offline. Generic system installers require you to specify either the activation key, or the IP address of your N-able N-central server and a customer name or customer ID. As the customer-specific installers are very easy to use, we recommend that you make them your first choice when downloading the agent or probe software. The customer-specific installers are pre-configured with activation keys, registration token, customer names, and IP address of your N-able N-central server. There are customer-specific and generic system installers. The Mac agent monitors local services and reports any issues. Before you can use N-able N-central to monitor and manage computers at a customer's site, you need to install the agent.